All Rates notices are due to be paid directly by Owners, should you need assistance or have any questions with regards to this please call our office 07 5528 1002.
If you are having trouble receiving notices in the post from Council you can contact them and register to have all notices emailed to you directly, you can also add Merlot Residential as an approved contact should you wish for us to complete arrangements on your behalf. Please see below listed for the Local Council your property falls under as well as contact details and website link to update details:

Bellmere, Caboolture, Dakabin, Kallangur, Moryfield, Narangba
Moreton Bay Regional Council
P: 07 3205 0555
E: Click here
Update rates to be received via email: https://www.moretonbay.qld.gov.au/rates/bpayview/ 

Fitzgibbon
Brisbane City Council
P: 07 3403 8888
Update rates to be received via email: https://www.brisbane.qld.gov.au/about-council/council-information-rates/rates-payments/receive-your-rates-notice-email

Bahrs Scrub, Eagleby, Heritage Park, Logan Reserve, Regents Park, Yarrabilba
Logan City Council
P: 07 3412 3412
E: Click here 
Update rates to be received via email: http://www.logan.qld.gov.au/about-council/rates/receive-rate-via-email

Coomera, Hope Island, Parkwood, Pimpama, Ormeau, Upper Coomera
Gold Coast City Council
P: 07 5582 8211
Update rates to be received via email: http://www.goldcoast.qld.gov.au/council/receive-rate-notices-online-627.html